Jennifer Luu was in her fifth year of chiropractic when she joined a chiropractic volunteer team to Cambodia as part of her placement. It was an experience that moved her deeply, prompting annual returns every year and leading her to establish ‘To Love and Serve.’ The latter is an organisation set up to recruit and help fund health care professionals onto volunteer medical teams working in disadvantaged communities in developing nations.
It was founded on the Parker principle, ‘loving service is my first technique’ and built on the core belief that everyone should have access to care. She set up the organisation in her first year out of university, “Because I didn’t have enough on my plate already.”
Since 2013, Dr. Jen has been working with humanitarian organisation “Restore One” with a powerful mandate: to work on restoring one family, one village, one community at a time. “It’s very similar to how we see our role as chiropractors,” says Dr Jen. “We restore one individual at a time, we work with one family, we work in one community at a time.”
Restore One now runs medical and build volunteer teams into the nation of Cambodia, with the next one scheduled for August this year. Volunteers range from builders and trade professionals, to medical professionals or even families and students. There are a variety of community needs that teams are put together to answer. Thankfully, support for the program is incredible. “I’m really fortunate to have practitioners knocking on my door every week.”
In terms of the medical teams that Jen works to recruit, chiropractic is actually the most highly requested services. “For a country that is so struck with poverty, they are actually quite forward thinking in terms of their health. Whenever we take a medical team over, they request a chiropractor. Many of these villagers are farmers earning around a dollar a day, yet they will give up an entire day to come and get adjusted because they know they need their bodies to work.”
So what does a day in the life of a Restore One Volunteer Trip look like?
According to Dr. Jen, it’s an extremely moving and empowering experience, one that always results in volunteers understanding the power of chiropractic to a much greater degree. Yet every day is different:
“We jump into a clinic van and head off to one of the islands or villages off Phnom Penh or in rural Cambodia. [Restore One’s] mission is all about restoring one village at a time. So rather than spending bits of money on various different projects, they work on getting one village self sustaining and then move on from there.”
“All the trips are so different. During a day we will jump out in the vans and head out into the villages and run a mobile chiropractic clinic. You’ll adjust from 8-4 and see as many people as you can in that day before the monsoon rains hit. But on another day you might be picking up a hammer and some nails and actually constructing a house for a homeless family that the village chief has nominated.”
It’s resulted in some pretty memorable moments for Dr. Jen and her fellow volunteers.
“In 2014, I was there to open the Restore One primary school. Three hundred kids who hadn’t had a chance to go to school now had that chance. And before they started school, they got adjusted from me. That was very cool. When we took a team of 13 last year, they got to adjust a whole school, and build a hearing impaired classroom. You are part of a medical team, but you do other things as well.”
It’s an experience that widens your scope.
In terms of symptoms and conditions, its very different than what you’d see in Australia.
“You see things you’d only see in textbooks. It really widens your scope. Some of these villages have never seen a health professional before. It really enhances your strength in terms of diagnosis and referral. It makes you a better chiropractor,” says Dr. Jen. “If you are ever unsure about your value in chiropractic, go on one of these trips.”
“I always say to people, if you are unsure of what we do and need clarification of what we do, come over. Every chiropractor that has come with us, student or professional, has said if ‘I was ever unsure of what I do in clinic or practice, I’m never unsure now.’ It’s something you can’t explain. You just need to come on a trip.
Even the referral system is something that reinforces the profound impact of chiropractic in Cambodia. “One village will tell another. You’ll arrive into a new town and have a line up and it wont even be 8am.”
This August, another missions trip will land in Cambodia. Along with the medical aspects of the trip, volunteers will be building year 7 and year 8 classrooms. This builds on previous efforts that saw the primary school opened in 2014. Now, those students will be able to further their education and nourish their brains.
Memorable moments make it an experience worth its weight in gold.
It’s almost impossible for Dr. Jen to pick just one memorable moment from chiropractic missions. There have been many over the years.
“We do revisit, I often get tapped on the shoulder by kids I haven’t seen in a year, and presented with a bunch of flowers. I’ve got photos of two or three years in a row of these kids growing up. We see malnourished kids one year, and then they’re a little fatter next year. You see them one year with brown hair (which is a sign of malnutrition), and then the next year you come back to jet-black hair. It’s really beautiful.
She also recounts an experience when the Governess of the district, a position not unlike a Mayor, travelled with them for three days and got adjusted every day. At the end of that mission, the Governess gave them a memorable video message. “She wasn’t talking about symptomatic pain. She was talking about how she felt relaxed, and how her mind was at ease. She requested that more chiropractors come to love and serve. She asked if they could come for three weeks and serve her community.” Such was her belief in chiropractic and its power to impact her district.
Another experience involved “adjusting amongst the cows.” The mobile clinic had been set up in a rural district but it was approaching 4pm. Jen and her team were trying to pack up and beat the monsoon rains. “Then we saw a man hurrying in with his child. We could see the villagers signaling him to run faster.” Dr. Jen recalls how this man handed his child to a volunteer, and through a translator they heard his heartbreaking story. Years previous, this youngster contracted meningitis. Due to a number of factors including distance and finance, they couldn’t get to the hospital early enough. Years on, this child was rigid, unable to see or speak, and communicating only in grunts and cries. He had missed most of his milestones and was physically suffering and in pain.
The whole community watched on as the volunteer adjusted this child. “You could have heard a pin drop” said Jen. “Everyone knew his story. Through the course of the adjustment give out a big yawn and fall asleep. He was just so calm. When we handed him back to his dad, his dad was crying. I looked over my shoulder thinking ‘where did the volunteer go?’ and she’s hiding behind a cow, crying. So I cried too. The whole village felt that.”
Dr Jen concedes that getting out of the clinic to do a mission can be a challenging thing, but still very much worth the investment. “One of the hardest things as a chiropractor is to actually leave your practice. Do I get a locum? There are considerations like that. Not everyone can leave a practice easily.”
To this end, To Love and Serve receives donations and sponsorships that makes it possible to cover some of the costs. Many clinics get behind their chiropractors missions trip, by donating toothbrushes, undies, soap and other supplies that can help with the health and hygiene classes run on the missions trips. This makes it a community-building experience even back home.
Jen’s dream is to build a chiropractic clinic over there, which would be the central point for all of the charity’s chiropractic care. She’d also love to eventually do a mission in Vietnam, in honour of her mother who fled the war in 1981 and arrived as a refugee on Australian shores. “She’s a little ticked off that I haven’t done a mission there yet,” laughs Jen.
If you’re interested in a holiday with a difference, and if you’re interested in increasing certainty, then perhaps a chiropractic mission is for you.
“It’s about trusting your hands and your heart, loving the person in front of you. It’s such an important message and it really travels far. Just restore one person at a time. If you had any doubts, you don’t come home with any at all. It’s a beautiful message, because every time the team leaves we say “its never a goodbye. It’s a see you soon.” And volunteers almost always do come back soon.
The friends you make on a trip tend to be friends for life because you’ve shared something really powerful.
Keep up to date on activity with To Love & Serve via their Facebook page.